Cancellation policy

Cancellation by the customer - Cancellation fees

5.5 Up to 3 months before the agreed date of arrival, the customer may cancel his/her reservation without any fees.

5.6 Outside of the period specified in § 5.5., the customer must pay the following cancellation fees:
- Up to 1 month before arrival date: 40% of the total price
- Up to 1 week before arrival date: 70% of the total price
- In the week before arrival date: 90% of the total price

Directly to the travel insurance »